Vonage is a phone service that goes via the
Internet and thus keeps costs low. They also offer the additional service of
transcribing or translating voice messages into emails. At most times, they do
a fine job but somehow get terribly confused where other languages especially
Hindi or Urdu are concerned. Added to this is also the hard time they have in
understanding my Dad’s messages. My father leaves these long winding messages,
which even I can’t understand; he mumbles and fumbles, forgets half way what he’s
been saying and leaves sentences hanging half way somewhere. Vonage is incapable
of picking up dropped stuff.
Meanwhile, my
Mum is on the other extreme end of the spectrum; she refuses to leave any
messages but insists on calling every two seconds! I know my Mum called because
I see red lights blinking furiously on my answering machine, however when I
replay, there are yawning silences interspersed with sighing, bits of coughing
and some oofs and ooffo and chhh sounds (all very familiar Indian sounds of
displeasure). Vonage cannot translate these silences, nobody can.
Vonage Phone
Service struggles with trying to decipher what my father says. I don’t blame
them; my mother, my husband, my children, my sister and just about everyone I
know have a similar refrain of complaint, ‘What is he saying?’ So, yesterday,
my birthday came around, my parents forgot (for which they will pay dearly with
some extra cash) and my Dad tried to make up by leaving oodles of blessings and
loads of good wishes. In the process, he left total mayhem in the phone service
and its struggle to translate his speech. Below is what Vonage thought my Dad
said. From what I gathered and heard, this is not what my Dad said.
"Father Dan there-dad-vodka-and-orange (?) just wanted to see you.
Hey happy birthday. May God bless you. When you go down and then lot of prosperity.
Right you-go (?) up it's like a little about that (?) I'll be done (?) I'm calling
you at home. I love you, may not be able to get you in your ticket as it is.
God bless you again-once (?) bye bye." (Brought
to you by Vonage)